View source for CAUTION: My 'Brand New' Dress Arrived Defective

<br><br><br>I need to share my terrible online shopping experience right away as a cautionary tale. I bought a dress based on all the hype about their great service and affordability, but when it arrived, I was speechless—not in a good way. My conclusion was instantly clear: [null]. Why? Because the item I received was clearly defective and nowhere near the "Daily Brand new quality articles" described on the site. This profound disappointment immediately compelled me to leave a poor review and engage with customer service to find a resolution.<br>Customer: I need to talk to someone immediately about order #884. I am extremely unhappy with the dress I received. It is definitely not the quality I was expecting.<br>CS Rep: I sincerely apologize that the dress did not meet your expectations. Can you please specify what the issue is with the garment so I can help?<br>Customer: The stitching is unraveling badly on the bodice, and there's a stain on the skirt that wasn't visible in the pictures.  Here is more in regards to [https://mica-hair-a56.notion.site/Women-s-Open-Front-Blazers-My-Journey-from-Bargain-to-Premium-2d3235eb29e68164a07ecdf6d4b67ae6 GraceQueens Shop] take a look at our website. I expected a brand new quality article, not something defective.<br>CS Rep: That is absolutely unacceptable, and I am truly sorry for this oversight. We can certainly arrange a free return shipping label. Would you prefer a full refund, or would you like me to ship a replacement dress immediately?<br>Customer: I’ll take the replacement, but please ensure that someone checks it for defects before it is sent out. I don't want to waste my time sending another one back.<br>CS Rep: I completely understand. I will personally escalate your replacement request and mandate a quality inspection check before the item leaves our facility. You will receive a confirmation for the new shipment and the return label via email within the next hour.<br>The reason I left this review on the website is to hopefully prevent others from falling into the same trap of expecting quality when receiving a defective product.<br><br>