View source for WARNING: Confirmed Custom Order, Then Completely Ghosted! 😤

<br><br><br>I want to warn others about my terrible online shopping experience, specifically when attempting a custom order. It was highly disappointing and serves as a major cautionary tale. I reached out hoping to commission a special dress, and they immediately confirmed via DM that the project was possible. However, the subsequent silence was deafening. My conclusion about this experience is exactly this: "Unprofessional. I dm them on Instagram to make a custom order. They responded to my first msg saying yes they can make it, then every msg I sent after relating to the order they SEENED. I was so puzzled to why Bcz if they can’t make the dress just tell the customer so n let them move on. I was so disappointed!" I felt completely ignored and disrespected, which compelled me to leave this review and engage directly with official customer service about the ghosting.<br>Customer: I am following up on the custom dress inquiry I sent through Instagram DMs. Why were all my subsequent messages completely ignored after you confirmed you could take the order?<br>CS Rep: I am so sorry to hear about this communication breakdown. That is absolutely unacceptable and unprofessional. Please provide your Instagram handle so I can locate the specific thread immediately.<br>Customer: My handle is [CustomerHandle]. I was waiting for sizing and pricing details and felt completely ghosted. If you couldn't make the dress, you needed to just tell me instead of leaving me hanging.<br>CS Rep: I understand why you are disappointed. It appears there was an internal scheduling mix-up regarding capacity. We should have absolutely clarified the delay.  If you adored this information and you would certainly such as to receive even more details pertaining to [https://resilient-fireplace-ec9.notion.site/Gracequeens-Velvet-Blazer-FAQ-Your-Questions-Answered-2d7cb2f53ce7811f9e63c2de52550e2f GraceQueens Trends] kindly see our own website. We truly apologize for the lack of respect for your time.<br>Customer: So, can the dress still be made, or am I wasting my time now?<br>CS Rep: Let me connect you directly with our specialized design coordinator right now. They will confirm availability and commit to a clear communication schedule moving forward. We want to regain your trust.<br>The reason I left this review on the website is to hopefully prevent others from falling into the same trap.<br><br>