View source for WARNING: Order Stuck For 17 Days—Zero Communication

<br><br><br>I am writing this to warn every potential online customer out there. My recent experience with this company has been infuriating. I felt completely ripped off, which is why I was forced to reach out to customer service after days of silence. I<br>ordered a hat online on April 2nd 2024. It is now April 19th and my order still has not shipped. I have emailed them regarding my order and no response yet.<br>This feeling of being ignored led me to the conclusion that this is<br>straight up robbery from this company, buyers beware!!!<br>Customer: I need an update on my order #1234. I ordered it on April 2nd. It’s April 19th and it hasn't even shipped yet! I’ve emailed you twice and gotten zero reply. What exactly is going on?<br>CS Rep: I sincerely apologize for the extreme delay and the total lack of communication, Mr./Ms. [Customer Name]. I see that your order was held up in processing due to a stock verification issue. That is unacceptable, and I am very sorry you have been ignored.<br>Customer: Unacceptable is an understatement. I feel like I’ve been robbed of my money. Are you going to ship it today? Or do I just need to file a chargeback?<br>CS Rep: I completely understand your frustration. I am personally pushing this through fulfillment right now. To make up for this, I can offer you a full refund on the shipping charges and upgrade your delivery to overnight service at no cost. Would that resolution work for you, or would you prefer a full cancellation and immediate refund?<br>Customer: If you can guarantee it ships today with overnight delivery, then fine.  If you beloved this write-up and you would like to get far more information relating to [https://sites.google.com/view/clippersedge/blog_1/tan-baseball-cap-nightmare-vs-oeppeo-dream-a-real-review sites.google.com] kindly go to our web site. But if I don't see a shipping notification with tracking in the next hour, consider it canceled.<br>CS Rep: I will generate the label immediately and send the tracking information to your email within the hour. Thank you for giving us a chance to correct this mistake.<br>The reason I left this review on the website is to hopefully prevent others from falling into the same trap.<br><br>