🚨 AVOID! Five Days Of Runaround

I’m writing this as a warning to anyone considering placing an order here. My recent experience trying to resolve an issue after a purchase was absolutely dreadful. It quickly became clear that this company operates with
"No sense of customer service at this place."
I felt compelled to leave this review and try to initiate a conversation with their team, hoping they could rectify the situation and salvage some professionalism, but honestly, the whole process just felt like a frustrating dead end.
Customer: I’ve been trying to get a resolution for my missing item for five days now, and no one seems capable of giving me a straight answer or a timeline. What is the process here?
CS Rep: I sincerely apologize for the runaround you’ve received. That is unacceptable. If you beloved this article and you would like to get extra facts with regards to oePPeo Cap Store kindly pay a visit to our own web page. I understand you are missing Order #7890. Can you confirm the specific item you are waiting for?
Customer: Yes, Order #7890. I need confirmation that the item is being shipped again or if I’m getting a refund. Your staff has made this so difficult; it confirms my belief that you have
"No sense of customer service at this place."
CS Rep: I hear your frustration. Let me personally initiate a replacement shipment right now and overnight it to you. I will also generate a credit code for a future purchase as an apology for this poor experience.
Customer: I appreciate the proactive solution, but I need a tracking number sent to me immediately, not just a promise that it's being done. I don't trust the internal systems based on my experience so far.
CS Rep: Absolutely. I will stay on this ticket and email you the new tracking number within the hour, along with confirmation of the credited amount. I assure you I will personally handle the fulfillment process.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.