Grace Queens - Product Details

Grace Queens - Product Details We sent more than 26,994 packages this year ✈️ Free Shipping Now For Over US$49.99 × GRACE QUEENS FASHION WORLD My Wishlist Sign in or Create an Account Shopping Cart / $0 0 HOME CLOTHING DRESSES JUMPSUITS CONTACT US RETURN IN 30 DAYS FREE SHIPPING ORDER OVER $49 FAST WORLD SHIPPING HOME / DRESSES Sexy Maternity props Lace Dress Vestidos Autumn Winter Women Long sleeve Mid-Calf Dresses Crochet Beach Dress 108cm 37.42 USD Buy Now You Might Also Like: long sleeve dresses midi dresses for women maxi dresses midi sundresses for women casual summer dresses maxi Customer Reviews WARNING: Charged Instantly, Zero Confirmation, and Customer Service HUNG UP on Me! (3 Weeks, No Refund) 😠💸 I am writing this to serve as a stark warning about my experience with this company's online ordering and customer service. My journey began in December when I attempted to purchase a dress for my mother. They instantly charged me, but completely failed to send a confirmation. That was the first red flag. Now, three weeks later, I still haven't received my money back, despite being told the dress was sent back and a refund was processed. I felt compelled to leave this review and demand answers because dealing with their phone staff was agonizing. On my last attempt to resolve this, the woman I spoke to didn't even ask for my order number and put me on hold. After 5 minutes of being on hold they hang up. It had since been 3 weeks and my money has not been refunded. I will continue to call them until I get my money back. Customer: I am calling again about order #1234. You charged me in December, never confirmed the order, and now, three weeks after telling me you issued a refund, the money is still not in my account. I need an actual resolution, not another hang-up. CS Rep: I sincerely apologize for the lack of professionalism you experienced and the significant delay in processing your refund. I absolutely understand your frustration; this is unacceptable service. I'm pulling up your file now—can you confirm the last four digits of the card used? Customer: It ends in 5678. When I called before, I was told the dress might still be being made, then later told it was sent back. The story keeps changing, and my money is gone. I want to know the exact date the refund left your system and a reference number immediately. CS Rep: Thank you for providing that detail. I see the refund was initiated on January 5th. If you loved this article and you would like to get much more information regarding GraceQueens Petite Collection kindly take a look at the web site. I recognize that is far too long ago. I am going to escalate this directly to our accounting team right now, and I will create a high-priority ticket with a reference number of REF-987. I will personally email you the ACH tracking number within the hour so you can trace the funds with your bank. Customer: I expect that email, and I expect confirmation from accounting that this refund is actually moving. This entire situation has been completely mismanaged. CS Rep: You are absolutely right, and we will ensure this is rectified today. I will follow up with you by phone tomorrow morning to confirm the funds have been successfully located by your bank. The reason I left this review on the website is to hopefully prevent others from falling into the same trap. Escaping My Online Shopping Nightmare: the company Restored My Faith (Quality, Service, and No Hang-Ups!) ✨🥳 I honestly didn't realize how much a single garment could elevate a whole experience until I wore this piece. If you've ever struggled to find something that is equally romantic, comfortable, and picture-perfect for any setting—be it a beach trip or a maternity shoot—then stop searching. I finally tracked down the exact item that made my look complete: this incredible Dreamy Crochet Lace Dres
>. The intricate detail and flowing material are truly unmatched, offering that delicate, ethereal vibe I was searching for. Trust me, every wardrobe deserves a versatile masterpiece like this. Click the link below to feel just as stunning! I am still absolutely furious about my last online shopping debacle. I attempted a purchase in December, they charged me instantly, but then completely lost track of the order. Three weeks later, after being promised a refund, the money was still gone! Dealing with their customer service was agonizing. On my last attempt to resolve it, the representative didn't even ask for my order number and then promptly hung up on me after five minutes on hold. 😭 That experience left me feeling completely burned and hesitant to trust any online retailer again. 😤 I needed a drastic change—a company that actually valued its customers and provided quality service. After much hesitation and seeing glowing reviews, I decided to take a chance on . 🤔 I’m so glad I did! The difference was night and day. My positive experience started immediately, echoing the sentiments of others. As one reviewer perfectly described their visit: "The space was very clean and welcoming, Paula was very helpful getting me a size that was appropriate to me. The experience was one I haven’t experienced in a while while shopping. I’ll definitely be coming back and bringing friends along with me next time. Thank you the company NYC /p>