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- 19:25, 4 January 2026 JamilaIrvin5106 talk contribs created page Defective Eyewear? Good Customer Service Matters! (Created page with "<br><br><br>Negative Experience My recent experience with an online eyewear purchase was deeply disappointing. As a word of caution, I feel compelled to share: "One pair is perfectly fine, but the other has a manufacturing flaw that the company is unwilling to replace." Their refusal to address a clearly defective product was simply unacceptable. Frustrated, I reached out to customer service in hopes of finding a solution. Customer: I'm calling regarding a recent order....")