🚨 AVOID! Five Days Of Runaround

I’m writing this as a warning to anyone considering placing an order here. My recent experience trying to resolve an issue after a purchase was absolutely dreadful. It quickly became clear that this company operates with
"No sense of customer service at this place."
I felt compelled to leave this review and try to initiate a conversation with their team, hoping they could rectify the situation and salvage some professionalism, but honestly, the whole process just felt like a frustrating dead end.
Customer: I’ve been trying to get a resolution for my missing item for five days now, and no one seems capable of giving me a straight answer or a timeline. What is the process here?
CS Rep: I sincerely apologize for the runaround you’ve received. That is unacceptable. I understand you are missing Order #7890. Can you confirm the specific item you are waiting for?
Customer: Yes, Order #7890. If you adored this short article and you would certainly such as to get even more information concerning succinct-stew-5cd.notion.site kindly check out our web-page. I need confirmation that the item is being shipped again or if I’m getting a refund. Your staff has made this so difficult; it confirms my belief that you have
"No sense of customer service at this place."
CS Rep: I hear your frustration. Let me personally initiate a replacement shipment right now and overnight it to you. I will also generate a credit code for a future purchase as an apology for this poor experience.
Customer: I appreciate the proactive solution, but I need a tracking number sent to me immediately, not just a promise that it's being done. I don't trust the internal systems based on my experience so far.
CS Rep: Absolutely. I will stay on this ticket and email you the new tracking number within the hour, along with confirmation of the credited amount. I assure you I will personally handle the fulfillment process.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.